Oct 18

To Pawms’ Valued Clients!

I want to sincerely thank you for the good fortune we have had to serve you and your pets from our Rocky Ridge location since 2007. The purpose of this letter, at least partially, is to let everyone know that our last day at that Rocky Ridge location will be January 9th 2018 (as noted below though — we’ll be re-opening a new Vestavia location near Lifetime Fitness this coming Spring). It has been our distinct honor and privilege to serve you all these years from our original location on Rocky Ridge. Being from this area myself, along with Andy, Cory, Zac, Marli, and the many other employees over the years, this location has always held a special place in our hearts.

Now on to the good news. In addition to continuing to provide our full range of services at our Avondale location that we opened last year (3626 5th Ave S, Birmingham, AL 35222), we will be opening a new state of the art facility in Vestavia near Lifetime Fitness this coming Spring! Although we won’t have a facility in Vestavia during the gap between January 9, 2018 and this coming Spring, we will be starting a pick up and drop off service starting January 10th. Because we want to keep serving you while we are finishing construction of our new Vestavia location, this service will include picking up and driving your pets to our Avondale location for boarding/grooming and related services for a reasonable charge. We will be telling you more about this new service in the coming months. I have included a picture of what will be our new facility. We look forward to our future here in Vestavia and we are excited to be able to continue to serve you for many years to come.

Finally, I want to take this opportunity to reflect back on Pawms’s beginnings over 10 years ago, and to thank my parents for believing in me when I told them I wanted to start this business back in 2006. I have learned so much from them and cannot thank them enough for all the guidance they have provided me over the years. I also want to thank Dr. Mark Kidd for giving me the opportunity to lease the kennel from him and start this business. I will always be indebted to him not just for giving me this opportunity but also for what he taught me over the years about taking care of your pets and serving you, our clients. Most importantly I want to thank you, our clients. Your support and loyalty over the years have been a blessing, and we are beyond grateful to serve you. We very much look forward to having the opportunity to continue to serve you and your pets in the future.

If you have any questions at all please feel free to call me at 205-745-3933 or email me at jeffhardwick@pawms.com.

Sincerely,

Jeff Hardwick, Owner